Privacy Policy

Effective January 1, 2026

Ridgecrest Concrete, ridgecrestconcrete.com, hello@ridgecrestconcrete.com

Who this policy covers

This policy explains how Ridgecrest Concrete, a concrete contractor in Ridgecrest, CA, handles the information you share with us through this website. It applies to every page on the site, from the home page to our service and city pages, and to the messages you send us through the site.

We're a small local business, so we keep this simple. We collect only what we need to answer your questions, give you an estimate and do the work you hire us for. If you'd like to know more about who we are, our About page covers that.

What information we collect

When you fill out our contact form, we collect what you type into it. That's usually your name, phone number, email address, the address of the property and a short description of the job, such as a cracked driveway or a new patio.

When you call us at (442) 294-1117 or email us, we keep the details you give us so we can follow up on your project.

When you browse the site, some information is collected automatically. This can include your device type, browser, the pages you visit, how long you stay and the website that sent you here. It doesn't tell us your name unless you give it to us.

Cookies and analytics

Cookies are small files your browser stores so a website can remember things between visits. We may use cookies and analytics tools to see which pages people read and where they leave, so we can make the site easier to use.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.

How our contact form works

Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. That company handles your entries under its own privacy policy, and we use what you send only to reply to you about your job.

How we use your information

We use your information to answer your questions, schedule a visit, prepare your estimate, do the work and handle billing and any follow-up after the job.

We may use general site data to understand which services people look for and to fix pages that aren't working well.

We don't sell your personal information. We share it only when we have to, such as with a supplier or crew member who needs your address to show up at the job, with a service that helps us run the website or form, or when the law requires it.

How long we keep it

We keep your contact details and job records for as long as we need them to finish your project, stand behind our work and keep the business records we're required to keep.

If you reach out and don't hire us, we keep your message only as long as it's useful for following up, then delete it. Site analytics data is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep a record for a legal or business reason, and if so we'll tell you why.

If you live in California, state law may give you more rights over your personal information, such as knowing what we collect and why, and asking us to delete it. You won't be treated differently for asking.

You can also tell us to stop contacting you at any time, and we will.

Children's privacy

This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

How we protect your information

We take reasonable steps to keep your information safe, such as limiting who on our team can see it. No website or email system is perfectly secure, so please don't send us payment card numbers or other sensitive details through the form.

Changes to this policy

We may update this policy when our website or the way we work changes. When we do, we'll post the new version on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question about your information, want to see or delete it, or think we've handled it wrong, call us at (442) 294-1117 or reach us through our Contact page. Tell us what you need, and we'll look into it and get back to you.